To ensure your vacation gets off to a relaxing start from the very first minute, we have put together the most important answers to frequently asked questions for you.
Whether you are looking for details on your arrival, our wellness hours, or our culinary highlights, you will find everything you need right here at a glance.
Your room is available from 2:00 pm on the day of your arrival. On the day of your departure, we kindly ask you to vacate the room by 11:00 am.
To ensure peace and relaxation for all our guests, we unfortunately cannot allow dogs in our hotel.
Please let us know the name of the vehicle owner or driver, the vehicle type, and the license plate number before your arrival. We will then create a digital transit permit for you, which you must present in case of checks. The permit contains your arrival and departure date and is valid for the corresponding period.
Yes, on the day of your arrival and departure, you can drive on the Seiser Alm at any time.
Yes, our hotel is easily and directly accessible by car in both summer and winter.
Yes, our garage with sufficient parking spaces is available to you. Usage is included for all room categories.
Our hotel is conveniently accessible by public transport. Depending on your starting point, you can use planes, trains, buses, and cable cars. You can find more information here: Arrival at Seiser Alm.
Yes, we have electric charging stations. Usage is subject to a fee.
Pools: Daily from 07:30 to 19:30
Outdoor sauna: Daily from 14:30 to 19:30
Indoor sauna: Daily from 16:30 to 19:30
Yes, you can use our wellness area until 19:00 on the day of your departure.
Yes, bathrobes are provided free of charge for our house guests.
Yes, we also offer Day Spa packages. Reservations at: +39 0471 727907 | info@floralpina.com
Yes, we offer an in-house e-bike rental. Since the number is limited, we recommend an early reservation. Alternatively, we are happy to organize suitable e-bikes through a local sports rental. Usage is not included in the room price.
Yes, a ski rental is located directly in the house.
Yes, ski courses and private lessons can be booked directly through our hotel.
For your hikes, we are happy to provide backpacks and hiking poles.
Our tennis court is available to both our house guests and external guests. It is easily reachable with our golf cart.
The tennis court can be used daily from 08:00 to 21:00. Please reserve in advance.
For our house guests, the price is € 20 per hour. External guests pay € 35 per hour.
Daily from 07:30 to 10:30.
Our evening menu for house guests is served daily from 18:45 to 20:30. Every Sunday, we additionally invite you to an aperitivo evening from 18:00 to 18:45.
Our public restaurant is open daily from 12:00 to 18:00. From 12:00 to 14:00, we spoil you with our lunch offer, consisting of a 3-course menu and a children's menu. In the afternoon, from 16:00, homemade cakes, fine coffee specialties, as well as selected aperitifs and cocktails invite you to a delightful break.
Yes, we regularly offer brunch. Reserve your table here: +39 0471 727907 | info@floralpina.com
Yes, your room is cleaned daily. Upon request, we will refrain from daily room cleaning and towel changes during your stay. This helps us protect the environment together.
